- Bronchial Thermoplasty Reimbursement Hotline Service
This reimbursement hotline is provided for Bronchial Thermoplasty patients only and is delivered by the Alair® System. The purpose of the hotline is to help you manage the appeals process. It is staffed with nurse case managers and medical coders experienced with navigating through the payer process with new procedures such as bronchial thermoplasty. This hotline is HIPAA compliant and will not share your personal information without your consent.
This service is available to help you check if your health plan covers Xolair® (called a benefits investigation or BI) and if you need a prior authorization (PA) before you start using Xolair®. Assistance is also provided to guide you and your doctor while preparing your appeal if your request for Xolair® is denied. Additional resources and programs are available if you are worried about paying for Xolair®.